• About Pearl Sea Resort

    Is there a Wi-Fi connection service?

    We have introduced a free Wi-Fi connection service in the cruise terminal and aquarium. In addition, a password is required for connection, and it will be provided at ticket counters and other places.

    Is there a smoking area in the resort?

    There is one next to the resturant Costa Kujukushima and the another one next to the bus lane.

    Is there an ATM in the resort?

    There is no ATM.

    Is there a rental place (indoor) for lunch?

    Lunch places can be rented on a first-come, first-served basis only for groups using our cruising boats or aquarium. * A prior application is required.

    Is there a bus stop or taxi stand at Kujukushima Pearl Sea Resort?

    The bus stop and taxi stand are located on the shop side in the No.1 parking lot.

    Where is the nearest expressway interchange?

    It is Nishikyushu Expressway “Sasebo Chuo Interchange”. It takes about 7 minutes (approximately 4km) by car from the Chuo Interchange to Kujukushima Pearl Sea Resort.

  • About Cruising Boat

    Does the ship sail on rainy days?

    In case of a light rain, sail. In case of rain or storm, the captain decides to cancel the previous evening or the morning of the day.

    Can I get a seat?

    The Pearl Queen has 118 seats compared to a capacity of 280, so not everyone can sit.  Relaxing Cruises and Yachts can seat a maximum number of passengers.

    Can I buy a ticket in advance?

    It’s a ticket at the ticket office on the same day. You can buy a discount ticket service, such as a 7-ticket

    Can I make a reservation?

    Pearl Queen  have only 15 or more group guests booked. Relaxing Cruises, yacht sailing and kayak can be reserved for up to one person.

    Can I pay by credit card or electronic money?

    You can pay by credit card. Electronic money is responding with ID and WAON.

    About lost articles

    During business hours, it is stored at the cruise counter, but after the end of the business, it is stored at the head office. For more information, call 0956-28-4187.

    Can I smoke on the boat?

    All ships are designated as non-smoking.Please understand.

    Can I keep my luggage? Do you have Coin rockers?

    100 yen has a return coin locker (large and small size).Please visit the cruise ship ticket office for items that do not fit in the coin lockers.

    What kind of things are being sold at ship stalls such as Pearl Queen?

    Soft drinks, beer, ice cream, snacks, and gifts are available.
    ※Food and drink can be brought on board. For advance purchase, please visit the Kujukushima Shop in the cruise ship terminal.

    Is it possible to eat (carry the lunch box, etc.) in the boat?

    You can bring in food at Pearl Queen, Relaxing Cruises, and Yachts.

    Can I put my pets on board or keep it?

    Pets in dedicated cage can be used for the Kujukushima cruise ship Pearl Queen. You can’t use a small cruise ship even if it’s in a cage.

    Is it possible to take pictures and video pictures?

    Photographs and videos are available on all ships.

    Can I board with a wheelchair?

    Pearl Queen are allowed on board for Barrier Free response. There are also elevators and multipurpose toilets on board.

    Do you have wheelchairs/strollers rentals? Do I need a reservation?

    It’s on a first-come-first-served basis at the cruise ship ticket counter. We don’t accept reservations in advance. We don’t have a stroller rental.

  • About Umi Kirara

    Can I pay by credit card or electronic money?

    You can pay by credit card. Electronic money is responding with ID and WAON.

    Please tell me about the facilities in aquarium.

    Here is the detailed information of facilities in aquarium.

    Multi-purpose Restrooms

    3 places

    • Next to the entrance
    • Nearby Kujukushima Dolphin’s Pool
    • Nearby Hands-on Pearl Harvest Corner(2F)
    Men・Women‘s Rsetrooms

    5 places

    • Next to the entrance
    • Nearby Kujukushima Dolphin’s Pool(1F)
    • Nearby Hands-on Pearl Harvest Corner(2F)
    • Nearby Special Exhibition Corner(2F)
    • Nearby the AquaShop Kirara
    Species of fish,The tank’s amount and capacity

    370 species,16000 pieces。65 tanks(fishes 43、jellfishes 20、dolphins 3)

    Nursing room

    3 places

    • Aquarium Entrance
    • Next to Kujukushima dolphin’s Pool(1F)
    • Observation Lobby(2F)
    Elevator

    2 places

    • Next to Hands-on Pearl Harvest (2F)⇔
      Jellfish Symphony Dome (1F)⇔Jellfish Lab(B1F)
    • Entrance(1F)⇔Special Exhibition Corner
    Shop
    AquaShop Kirara is opposite the entrance
    Barrier free
    Slope、Elevator(2 places)
    Dolphin’s Pool Seats
    About 70

    Can i have a reservation for wheelchairs/strollers rentals?

    Wheelchairs and strollers are available for free rental on a first-come, first-served basis.
    ※ We cannot accept reservations.
    ※Tricycle-type stroller and wagon are not permitted.

    Do you have lockers?

    There are lockers available at aquarium entrance.
    The carrie bag and big szie luggage can be lefted at the ticket counter.

    Can i bring my pet ?

    Any animals are not allowed to bring except the service dog.
    Also can not be keeped here.

    Can i take a photograph?

    Take photos and videos is be allowed,but can not use the flash at dolphin’s pool.

    Can i take foods and drinks into aquarium?

    Sorry,can not bring any foods and drinks into aquqrium.
    At the observation lobby,you can buy some foods and drinks,but you can only eat here.

    Is the water of aquarium come from Kujukushima?

    Yes,but it is be filtered.

    Who is the designer of aquarium?

    Tetsuo Furuichi.

    Is there a dome theater?

    sorry,we don’t have a dome theater now.
    But at the jellyfish symphony dome you can fell the fantatic lights,peaceful music,and elegantly floating jellyfish all together.

    Please tell me more about the Shuinsen.

    In the 17th century, more than 90% of the trade vessels connecting southern China and Southeast Asia left the port from Hirado in the northern part of the Kujukushima.
    The Shuinsen, which was restored on the basis of less retained information, was only 1/3 of its original size.From Shodoshima Island to Sasebo, it actually went to sea.

    About the Lost and Found

    During the business hours, it will be kept in the ticket counter of the aquarium, and will be moved to the office for safekeeping after the closure of the aquarium.

    About the smoking

    Smoking is prohibited in the aquarium.Smoking place is at the end of the road between the aquarium and AquaShop Kirara.(Outside)

    Is it okay that the turtles in the Goto tank are stuck between the rocks and the tank glass?

    Turtles stay under rocks even when they rest or sleep in the sea.
    Therefore, it is reasonable to stay in the rock crevice in the aquarium.

    Is there a exhibit space for Giant oarfish?

    At the children’s square.
    A sample of 4.8-metre Giant oarfish was found on the coast of Takushima-tyo, Hirado City, on March 7, 2002.

    Can i see the Dolphin Show? Do i need to pay extra?

    There is no extra charge, just the admission fee.

  • About Mori Kirara

    Can I pay by credit card or electronic money?

    You can pay by credit card. Electronic money is responding with ID and WAON.

    Please tell me about the facilities in Mori Kirara.

    Here is the detailed information of facilities in Mori Kirara.

    Multi-purpose Restrooms

    2 places

    • Nearby the Underground Castle
    • The penguin tank (1F)
    Men・Women‘s Rsetrooms

    4 places

    • Next to ticket counter
    • Next to mori cafe
    • Nearby the Underground Castle
    • The penguin tank(1F)
    Species and number of animals and plants

    Animals→66 species 228 animals

    Plants→1200 species21000 plants

    Nursing room

    1 places

    • Nearby the Underground Castle
    Restaurant
    Inside the garden,nearby the Animal Encounter Stage.
    Restaurant’s name:「mori cafe」
    Shop
    Nearby the Enterance.
    Shop’s name:「ZOO SHOP Kirara」

    Do you have wheelchairs/strollers rentals?

    Wheelchairs and strollers are available for free rental on a first-come, first-served basis.
    ※ We cannot accept reservations.

    Do you have lockers?

    There are lockers available next to the ticket counter.

    The carrie bag and big szie luggage can be lefted at the ticket counter.

    Can i bring my pet ?

    Any animals are not allowed to bring except the service dog.

    Can i bring the play things into the garden?

    The play things such as ball,frisbees and children’ bicycles are not allowed to bring into the garden.

    Can I smoke in the garden?

    Smoking is not allowed anywhere in the garden. The smoking area is outside of the entrance.